CONTACT : Tel: 0345 112 0025
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16 December 2021

Season’s greetings and Helpline opening times

It’s Christmas!

Railpen, the administrator for the Amey OS Pension Scheme, would like to wish all our members and partners a wonderful Christmas and a happy, peaceful and prosperous New Year!

 Please note, our Helpline will have slightly different opening hours over the festive period, as shown below.

  • Friday 24th December: open 9am – close 12 noon
  • Saturday 25th December: closed
  • Sunday 26th December: closed
  • Monday 27th December: closed
  • Tuesday 28th December: closed
  • Wednesday 29th December: open 9am – close 5pm
  • Thursday 30th December: open 9am – close 5pm
  • Friday 31st December: open 9am – close 4.30pm
  • Saturday 1st January: closed
  • Sunday 2nd January: closed
  • Monday 3rd January: closed
  • Tuesday 4th January: open 9am – close 5pm

We are back to our normal opening hours 8am – 5pm Monday to Friday after 4th January 2022.

You can call us on our Helpline number: 0345 112 0025 for any queries during these opening hours above.

We hope you all enjoy a great festive season!